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Privacy Policy

Effective date: October 6, 2026

This Privacy Policy explains how Xaere SARL, owner of the ZipQuantum product and brand, and JINFO IT SRL, its international operator, collect, use, disclose, and protect personal data when you visit zq.tn, use the ZipQuantum platform or API, open a ZipQuantum Smart Link, purchase a plan, or contact us.

Product and brand owner: Xaere SARL
International operator: JINFO IT SRL
Registered office: Piazza Marsilio Ficino 78, 50063 Figline e Incisa Valdarno (FI), Italy
Partita IVA: 06984450483
REA: FI-671148
Share capital: €10,000.00
Operator contact: contact@jinfo.it

1. Who is responsible for your data?

For account, billing, website, and support data, Xaere SARL is the data controller. PROXIWEB is the technical developer of the platform and may support its operation on behalf of Xaere SARL; it is not the data controller. When a customer uses ZipQuantum to route its own links and determine the purposes of related event data, that customer may be the controller and ZipQuantum acts as its service provider or processor. Requests about a customer’s campaign should normally be directed to that customer first.

2. Data we process

  • Account and contact data: name, email address, company, profile details, credentials, and support messages.
  • Service data: Smart Link settings, destinations, domains, app identifiers, campaign parameters, API activity, plan, and usage.
  • Routing and analytics data: link opened, date and time, and broad device, operating-system, browser, platform, and language categories.
  • Advertising measurement data: consent state, campaign and click identifiers, landing page, purchase value, currency, and opaque event references used to prevent duplicate reporting. Product-milestone reporting does not include the visitor’s destination URL.
  • Billing data: subscription, invoice, payment status, and transaction references. Stripe processes payment-card details; ZipQuantum does not store full card numbers.
  • Security data: authentication, rate-limit, diagnostic, and abuse-prevention records reasonably required to protect the service.

3. Privacy-first routing

Normal Smart Link routing does not use third-party tracking pixels, advertising SDKs, cross-app identifiers, probabilistic device matching, or browser fingerprinting. It does not persist raw IP addresses or complete user-agent strings for analytics. ZipQuantum records only the event and broad technical categories needed to route links, measure aggregate performance, and protect the service.

Deferred delivery uses an expiring signed token: Google Play Install Referrer on Android and an explicit signed handoff on iOS. These tokens carry the destination journey without identifying or probabilistically matching a device. On Android only, an integration may separately send coarse technical context after an explicit consent action; this context is optional, is not required for delivery, and is never used for device matching. iOS deferred delivery does not transmit or store device context.

The Google Ads tag described below measures visits to the ZipQuantum marketing website, server-confirmed product creation milestones, and confirmed ZipQuantum subscriptions. It is separate from Smart Link routing and is not embedded in customer links or customer destinations.

4. Why we use data

  • Perform our contract by providing accounts, Smart Links, redirects, domains, APIs, analytics, support, and billing.
  • Pursue legitimate interests in securing, troubleshooting, and improving the service, preventing fraud and abuse, and understanding aggregate service performance.
  • Measure whether ZipQuantum advertising leads to server-confirmed product creation events and subscriptions when you consent to optional advertising measurement.
  • Comply with accounting, tax, legal, and regulatory obligations.
  • Act on consent where the law requires it, including optional advertising measurement and optional consent-gated Android technical context.

5. Cookies and similar technologies

ZipQuantum uses first-party storage that is strictly necessary for authentication, security, checkout, session continuity, and remembering privacy choices. This essential storage is always active because the requested service cannot operate securely without it.

The marketing website also uses the Google Ads tag in consent mode. Optional audience-measurement storage, advertising storage, ad-user-data signals, and advertising-personalisation signals are denied by default. When advertising measurement is allowed, ZipQuantum may report a server-confirmed product creation milestone using only an opaque event reference; the visitor’s destination URL is not sent. You may select “Reject all”, “Accept all”, or “Customize” to make separate choices for audience measurement and advertising measurement. If you reject optional storage, Google may receive only limited consent-aware, cookieless measurements where permitted. Use “Cookie settings” in the Company section of the footer to review or withdraw your choice at any time.

Google may process campaign, click, consent, and confirmed-conversion data under its own terms. For a product creation milestone, ZipQuantum sends only an opaque event reference. For a confirmed purchase, ZipQuantum sends an opaque purchase reference, value, currency, and whether the purchase created a new account. It does not send destination URLs or payment-card data through the Google Ads tag. Stripe Checkout applies its own cookie and privacy policies.

6. When data is disclosed

We do not sell personal data or routing-event data. We disclose data only to vendors that help us provide or measure the service, such as hosting, infrastructure, email, DNS, support, payment, and consent-aware advertising measurement providers; to professional advisers; when required by law; to protect users, the public, or the service; or in connection with a corporate transaction. Vendors may process data only for the agreed service and under appropriate safeguards.

7. International transfers

Our providers may process data in countries other than your own. Where applicable law requires it, we use an approved transfer mechanism and appropriate contractual, technical, or organisational safeguards. Contact us for information about safeguards relevant to your data.

8. Retention

Account and service data is kept while your account is active and for a reasonable period afterward to close the account, resolve disputes, enforce agreements, and meet legal obligations. Routing-event retention depends on the plan and workspace configuration shown in the platform. Billing and tax records are kept for the period required by law. Security logs are kept only as long as reasonably necessary for security and incident response. Advertising measurement retention is controlled by the applicable Google Ads settings and consent state. We delete or anonymise data when it is no longer needed.

9. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of your personal data, and to withdraw consent without affecting earlier lawful processing. You may also complain to your local data-protection authority. We may need to verify your identity before completing a request, and legal exceptions may apply.

For the request process and applicable retention details, see the ZipQuantum data deletion procedure.

10. Security

We use reasonable technical and organisational safeguards designed to protect data, including encrypted transport, access controls, input validation, and rate limiting. No system can be guaranteed completely secure. Keep your credentials confidential and notify us promptly if you suspect unauthorised access.

11. Children

ZipQuantum is a business service and is not directed to children. We do not knowingly collect personal data from children through account registration. Contact us if you believe a child has provided personal data to us.

12. Changes to this policy

We may update this policy as the service or applicable law changes. We will post the revised version with a new effective date and provide additional notice when a change materially affects your rights.

13. Contact

For privacy questions or requests, contact Xaere SARL at support@zq.tn.